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English

Please, thank you and sorry

S’il vous plaît means literally if it pleases you, and the abbreviation SVP appears on signs all over France.

Please, thank you and sorry are the words that keep everyday life smooth, and French has more than one of each. As with greetings, the choice follows tu and vous, and some forms are more formal than others. This unit covers asking for something, thanking someone and answering thanks, and the difference between pardon, excusez-moi and désolé, three words that English speakers often lump together as sorry.

Please

S’il vous plaît is the polite please, used with vous: Un café, s’il vous plaît. Literally it means if it pleases you, and the si shortens to s’ before il, as you saw in the script course. With friends and family it becomes s’il te plaît. In writing both are often abbreviated: SVP and STP. To soften a request further, French uses the conditional je voudrais (I would like) rather than je veux (I want): Je voudrais un billet pour Lyon, s’il vous plaît. Je veux sounds blunt in a shop, much as I want does in English. Pourriez-vous… ? (Could you…?) is the polite way to ask a favour: Pourriez-vous répéter, s’il vous plaît ?

Thank you and you are welcome

Merci is thank you, and it works with anyone. Merci beaucoup is thank you very much, and merci bien is a quick, friendly thanks. Merci mille fois (a thousand thanks) is warm and emphatic. To answer, de rien (it is nothing) is the everyday reply. Je vous en prie, or je t’en prie with a friend, is more polite and also very common, and avec plaisir (with pleasure) is friendly. Pas de quoi is a relaxed version of de rien. Note that Merci on its own, said when someone offers you something, can mean no thank you; to accept, say Oui, merci or Volontiers.

Pardon, excusez-moi, désolé

Pardon is short and very common. It is what you say when you bump into someone or need to get past in a crowded train, and Pardon ? with a rising tone means sorry, what did you say? Excusez-moi (excuse-moi with tu) is used to get someone’s attention before a question, Excusez-moi, Madame, où est la gare ?, and also to apologise for a small fault. Désolé, written désolée by a woman, means sorry in the sense of regret: Je suis désolé, je suis en retard (I am sorry, I am late). It is the word for real apologies and for sympathy. The usual answer to an apology is Ce n’est pas grave (it is not serious, no problem), often shortened in speech to C’est pas grave.

BackgroundThe sign SVP sits on doors, counters and notices across France: Fermez la porte SVP (Close the door, please), Ne pas toucher SVP (Please do not touch). The full phrase is so common that the abbreviation is read aloud in its full form, and in texts and emails young people use STP and MERCI in the same way. The order matters, too. Where English puts please at the start or end freely, French usually places s’il vous plaît at the end of the request, after the thing you are asking for: Une table pour deux, s’il vous plaît.
The grey hints under each line are rough English respellings. French gives its syllables nearly equal weight, with the last one of each phrase a little longer. Treat the hints as a first guess and copy the recording, which uses a voice from France.
  • Un café, s’il vous plaît. · A coffee, please.
  • Je voudrais un billet pour Lyon. · I would like a ticket to Lyon.
  • Merci beaucoup ! · Thank you very much!
  • De rien. · You are welcome.
  • Je vous en prie. · You are welcome. (polite)
  • Excusez-moi, où est la gare ? · Excuse me, where is the station?
  • Je suis désolé, je suis en retard. · I am sorry, I am late.
  • Ce n’est pas grave. · No problem.
s’il vous plaîtplease (polite)
s’il te plaîtplease (informal)
je voudraisI would like
merci beaucoupthank you very much
de rienyou are welcome
je vous en prieyou are welcome (polite)
avec plaisirwith pleasure
pardonsorry, excuse me
excusez-moiexcuse me
désolé(e)sorry
ce n’est pas graveno problem
volontiersgladly, yes please

Excusez-moi, Monsieur. Je voudrais deux croissants, s’il vous plaît. Voilà, Madame. Merci beaucoup ! Je vous en prie. Oh, pardon ! Ce n’est pas grave.

  1. Which is the polite please?
    • s’il vous plaît
    • s’il te plaît
    • merci
  2. Why is je voudrais better than je veux in a shop?
    • It is softer and more polite
    • It is shorter
    • It means please
  3. Which reply to merci is the most polite?
    • Je vous en prie.
    • Pas de quoi.
    • Bof.
  4. Someone offers you more cake and you say only Merci. It may mean…
    • No, thank you
    • Yes, a lot
    • Hello
  5. What do you say to get a stranger’s attention before a question?
    • Excusez-moi
    • Désolé
    • De rien
  6. Pardon ? with a rising tone means…
    • Sorry, what did you say?
    • I forgive you
    • Goodbye
  7. Which word is for a real apology or sympathy?
    • désolé
    • pardon
    • salut
  8. How does a woman write I am sorry?
    • Je suis désolée.
    • Je suis désolé.
    • Je suis désolés.
  9. Type what SVP stands for.
  10. Where does French usually put s’il vous plaît?
    • At the end of the request
    • Before the verb
    • At the very start only
  11. What is a common answer to an apology?
    • Ce n’est pas grave.
    • Je vous en prie.
    • Bonne nuit.
Key points
  • S’il vous plaît / s’il te plaît; je voudrais for requests.
  • Merci (beaucoup); de rien, je vous en prie.
  • Pardon to pass, excusez-moi to ask, désolé to apologise.
Sources for this course (9)
  • Office québécois de la langue française, Banque de dépannage linguistique: BON MATIN, emploi comme formule de salutation et de souhait (vitrinelinguistique.oqlf.gouv.qc.ca/22656) and BONJOUR au sens de au revoir (vitrinelinguistique.oqlf.gouv.qc.ca/25384)
  • Légifrance, Circulaire n° 5575/SG du 21 février 2012 relative à la suppression des termes Mademoiselle… (legifrance.gouv.fr/circulaire/id/34682) and Conseil d’État, 26/12/2012, n° 358226
  • Maire-info, 23 février 2012
  • France Diplomatie, International Francophonie Day 2026 (diplomatie.gouv.fr, 25 March 2026, citing the OIF report)
  • Le français de nos régions (Mathieu Avanzi)
  • La carte des bises (francaisdenosregions.com, 2016)
  • eCampusOntario, Introduction to French, 1.2 Greetings (ecampusontario.pressbooks.pub/frenchcopy)
  • TV5Monde Apprendre le français (apprendre.tv5monde.com)
  • University of Texas at Austin, Français interactif (laits.utexas.edu/fi).

Checked: 2026-10-17