Sensory, working and long-term memory
In 1960 George Sperling flashed 12 letters for a split second. People could name only about four, yet a tone played after the letters vanished showed that about nine were still there.
Someone reads you a phone number, you repeat it under your breath on the way to the keypad, and a minute after the call it is gone. Your own birthday, on the other hand, has stayed put for decades. Psychologists explain the difference by treating memory as a set of stages that hold information for very different lengths of time. Every stage has three jobs: encoding (getting information in), storage (keeping it) and retrieval (getting it back out).
Sensory memory: a picture that fades in under a second
Richard Atkinson and Richard Shiffrin proposed in 1968 that information first lands in sensory memory, a very brief store for sights, sounds and other raw input. Sperling had already measured the visual version. When he showed a grid of 12 letters for a fraction of a second and asked people to write down all of them (whole report), they averaged slightly over four. Then he changed the task. A high, middle or low tone sounded just after the letters disappeared, and people reported only the row the tone pointed to. They got 76 percent of the cued letters right. Because nobody knew which row would be called, the whole grid must have been available for a moment, about 9.1 of 12 letters. Delay the tone by a fraction of a second and that advantage faded. The image was there; it simply vanished faster than anyone could read it out.
Working memory: a small desk
What you attend to moves into short-term memory. OpenStax gives its duration as about 15 to 30 seconds without rehearsal. In 1959 Lloyd and Margaret Peterson asked people to remember three-letter strings such as CLS while counting backwards, which stopped them from repeating the letters. About 80 percent were recalled after 3 seconds and only about 10 percent after 18 seconds. The Petersons blamed decay, but Keppel and Underwood (1962) looked at the very first trials and found almost no forgetting there. Letters from earlier trials were getting in the way, an effect called proactive interference. Both decay and interference matter.
How much fits on the desk? George Miller reviewed the evidence in 1956 and called seven, plus or minus two, a magic number. Later work, summarised by Nelson Cowan, puts the limit nearer four items, plus or minus one, once people cannot group items into chunks. Alan Baddeley and Graham Hitch (1974) added that short-term memory is a workspace with parts: a phonological loop for sounds and words, a visuospatial sketchpad for images and layout, and a central executive that directs attention. Baddeley later added an episodic buffer that links them with long-term memory. That is why it is called working memory.
Long-term memory: more than one kind
Long-term memory has no known capacity limit. It splits into explicit memory, which you can put into words, and implicit memory, which shows up in what you do. Endel Tulving (1972) divided explicit memory into episodic memory (your last birthday, with a where and a when) and semantic memory (the capital of a country). Implicit memory includes procedural skills such as riding a bicycle. The patient known as H. M. showed that these are separate. After surgery removed the hippocampus on both sides to control his seizures, he could not form new episodic or semantic memories, yet he got faster at a puzzle each day he practised it, without remembering having seen it before.
| Encoding | Getting information into memory |
| Sensory memory | Brief sensory storage: visual traces last fractions of a second; auditory traces can last several seconds |
| Partial report | Sperling: report only the cued row; 76% of 12 letters, about 9.1 available |
| Working memory | Small active workspace: loop, sketchpad, central executive, episodic buffer |
| Capacity of working memory | Miller 1956: 7 ± 2. Newer estimate: about 4 ± 1 |
| Proactive interference | Old learning gets in the way of new learning |
| Episodic memory | Events you lived through, with a where and a when |
| Semantic memory | Facts and word meanings |
| Procedural memory | How to do things, such as cycling; spared in H. M. |
The cards above use the same boxes as every card set on this site. A card you mark as known moves up a box and comes back later; a card you miss drops to box 0. The spaced repetition unit explains why that schedule works.
- Memory works in three steps: encoding, storage, retrieval.
- Visual sensory memory holds a large but fading copy for well under a second (Sperling 1960).
- Working memory holds about four chunks and fades in seconds without rehearsal.
- Long-term memory splits into explicit (episodic, semantic) and implicit (procedural) kinds.
- Sperling's observers reported 76% of the cued letters from a 12-letter grid. How many letters were available, to one decimal place?
- Why did the partial report reveal more than the whole report?
- The tone made the letters brighter
- People named a few letters before the image faded
- The rows were easier to read
- People had seen the grid before
- In Peterson and Peterson (1959), about what share of letter strings was recalled after 18 seconds?
- 80%
- 50%
- 10%
- 0%
- Keppel and Underwood found little forgetting on the first trials. What does that point to?
- Proactive interference from earlier trials
- Brain damage
- Sensory memory
- Better eyesight
- Which number do newer studies give for working memory capacity?
- About 2
- About 4
- About 12
- No limit
- In the Baddeley and Hitch model, which part holds the sound of a word you are repeating?
- Visuospatial sketchpad
- Phonological loop
- Central executive
- Hippocampus
- Remembering where you were on your last birthday is which kind of memory?
- Semantic
- Episodic
- Procedural
- Sensory
- H. M. got faster at a puzzle he did not remember seeing. Which memory was working?
- Episodic
- Semantic
- Procedural
- Sensory
- Long-term memory has a known, small capacity limit.
- Yes
- No
- Which step is retrieval?
- Getting information in
- Keeping it
- Getting it back out
Sources for this course (16)
- OpenStax Psychology 2e (openstax.org/books/psychology-2e)
- sections 8.1 How Memory Functions (Atkinson and Shiffrin 1968; Baddeley and Hitch 1974; Miller 1956; Cowan 2010; Peterson and Peterson 1959; Keppel and Underwood 1962; Tulving 1972)
- 8.2 Parts of the Brain Involved with Memory (H. M.)
- 8.3 Problems with Memory (Ebbinghaus 1885; Schacter 2001 seven sins; Loftus and Palmer 1974; proactive and retroactive interference)
- 8.4 Ways to Enhance Memory, 4.3 Stages of Sleep. Sperling (1960) Psychological Monographs 74(11) (sites.socsci.uci.edu/~whipl/staff/sperling/PDFs/Sperling_PsychMonogr_1960.pdf): 12 symbols, 76% partial report, about 9.1 letters, whole report slightly over four. Ebbinghaus (1885/1913) savings 58.2% at 20 min, 44.2% at 1 h, 35.8% at 8.8 h, 33.7% at 1 day, 27.8% at 2 days, 25.4% at 6 days, 21.1% at 31 days
- Murre and Dros (2015) PLoS ONE 10(7) e0120644 replication (one subject, 70 hours, rows of 13 syllables)
- Cepeda et al. (2006) Psychological Bulletin, PubMed 16719566 (839 assessments, 317 experiments, 184 articles)
- Cepeda et al. (2008) Psychological Science 19(11)
- PubMed 19076480 (more than 1,350 people, gap up to 3.5 months, test up to 1 year, optimal gap about 20 to 40% of a 1-week delay and 5 to 10% of a 1-year delay)
- Roediger and Karpicke (2006) Psychological Science 17(3) 249-255 (Experiment 2: 5-min test SSSS 83%, SSST 78%, STTT 71%; 1-week test STTT 61%, SSST 56%, SSSS 40%)
- Dunlosky et al. (2013) PSPI 14(1)
- PubMed 26173288. Jenkins and Dallenbach (1924) American Journal of Psychology 35, 605-612 (two colleagues, nonsense syllables, 1 to 8 hours)
- Sara (2017) J Neurosci review, PMC6596760 (Rasch and Born 2013, 1,358 references)
- Journal of Sleep Research (2021) 10.1111/jsr.13042 "Evidence against a large effect of sleep in protecting verbal memories from interference". Roediger and McDermott (1995) JEP:LMC 21 (false recall 40% with 12-word lists, 55% with 15-word lists)
- Card intervals in the hands-on parts come from this site's own flashcard code (boxes 0 to 5, 0, 1, 3, 7, 14, 30 days)
- Everyday scenes are made up for teaching. General information only, not medical advice.
Checked: 2026-10-17